tag:blogger.com,1999:blog-6511089052454930631.post2057853780320523550..comments2023-10-26T04:47:29.726-07:00Comments on Make Better Media: "Thanks for visiting Adobe.com. Have a Great Day!"Unknownnoreply@blogger.comBlogger4125tag:blogger.com,1999:blog-6511089052454930631.post-3170262154764365052014-02-13T01:31:54.575-08:002014-02-13T01:31:54.575-08:00I enjoyed the tips you are providing on your websi...I enjoyed the tips you are providing on your website. Adobe Technical Support can make one’s help technical service. Thanks for the information…….<br /><a href="http://acetecsupport.com/adobe_support.html" rel="nofollow">Adobe Support</a> <br />Anonymoushttps://www.blogger.com/profile/06535634321781893554noreply@blogger.comtag:blogger.com,1999:blog-6511089052454930631.post-76387445982485635702012-02-19T15:39:42.018-08:002012-02-19T15:39:42.018-08:00I'm glad that you were able to get things sort...I'm glad that you were able to get things sorted out, but your experience is not the kind that we want people to have. <br /><br />If you don't mind, please send me the details of your issue and interactions with our support staff (including case number) at kopriva at adobe dot com.<br /><br />It may be a few days before I can look into this, since this is a holiday weekend, but I will do so.Todd Koprivahttp://blogs.adobe.com/toddkoprivanoreply@blogger.comtag:blogger.com,1999:blog-6511089052454930631.post-21769245087362961632012-02-19T02:30:17.520-08:002012-02-19T02:30:17.520-08:00Hi Todd
Thanks for the offer. I took the plunge ...Hi Todd<br /><br />Thanks for the offer. I took the plunge and set aside a couple of hours to work with Adobe phone support. The up side is that they worked with me on the problem free of charge. The down side was that they weren't able to help with the problem and the support person provided information that contradicted Adobe's online documentation (and that turned out to be incorrect). <br /><br />In any case, I was able to solve the problem on my own. <br /><br />I do hope that Adobe commits to offer support that is equal to the great software it publishes. <br /><br />Thanks again.Make Better Mediahttps://www.blogger.com/profile/04664247571049039390noreply@blogger.comtag:blogger.com,1999:blog-6511089052454930631.post-4227798016379112222012-02-17T20:05:32.722-08:002012-02-17T20:05:32.722-08:00Greg,
If you bring questions and issues to the P...Greg, <br /><br />If you bring questions and issues to the Premiere Pro forum, we can help you there: http://adobe.ly/4LhNPW<br /><br />Even if you've got your technical issue sorted out, if you come to the forum, we can help you to get an answer about purchasing support for Premiere Pro CS4.Todd Koprivahttp://blogs.adobe.com/toddkoprivanoreply@blogger.com